Your privacy matters to Eko, so whether you are new to Eko or a long-time user, you can get to know our practices below. Reach out to us at firstname.lastname@example.org if you have any questions.
We may collect the following types of personal information from users of our Services, and store it on your mobile device and in the secure Eko Devices database and/or our payment processor database:
When you visit our Services or open our emails, we may collect certain information by automated means, such as cookies, web beacons and web server logs. The information we collect in this manner includes IP address, browser characteristics, device characteristics, operating system version, language preferences, referring URLs, information on actions taken on our Services, and dates and times of website visits. The information does not identify you. If you continue to use our Services, we will assume that you permit this collection. A ‘cookie’ is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A ‘web beacon’ also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain ‘clickstream data,’ which is a log of the links and other content on which a visitor clicks while browsing a website and identifies the prior website used to access the Services. As the visitor clicks through the Services, a record of the action may be collected and stored. We may link certain data elements we have collected through automated means with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you.
We may use third-party web analytics services on our Services, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons collect usage information matched to an IP address, but not your personal information, to help us analyze how visitors use the Sites and improve the overall experience of the Sites. The analytics providers may also collect information about your use of other websites over time, if those websites also use the same analytics providers. To learn more about Google Analytics and how to opt out, please visit http://www.google.com/analytics/learn/privacy.html.
We may use third-party services on our Services, such as MixPanel, to collect usage data in order to understand and continue improving our products and services. To learn more about MixPanel, please visit https://mixpanel.com/privacy/.
We may use the information we collect to:
We share your information with other users, such as healthcare providers, if you explicitly give permission.
We also may share personal information with vendors and service providers who perform services for us in connection with the provision of the Services based on our instructions. Examples of these vendors and service providers include entities process credit card payments and fulfill orders and provide web hosting services. We do not authorize these vendors or service providers to use or disclose the personal information except as necessary to perform services on our behalf or comply with legal requirements.
In addition, we may access, preserve, and disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, and (iv) to protect your, our, or others’ rights, property or safety.
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We hold ourselves to the highest data protection standards and follow all HIPAA technical and administrative safeguards for protect health information.
Eko Devices, Inc.
2600 10th Street, Suite 260
Berkeley, CA 94710