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Frequently Asked Questions

What is the difference between the Eko Core Digital Stethoscope and the Eko Core Attachment?

What is the difference between the Eko Core Digital Stethoscope and the Eko Core Attachment?

The Eko Core Digital Stethoscope is a complete electronic stethoscope with digital and analog capabilities, consisting of the Eko Core Attachment pre-attached to a Cardiology-grade analog stethoscope similar to the Littmann Cardiology III. The Eko Core Bundle retails for $299.

The Eko Core Attachment connects to and digitizes the analog stethoscope that you already own. The Eko Core is compatible with a range of single-lumen and double-lumen analog stethoscopes, including Littmann, ADC, and Welch Allyn. We package the Eko Core with a set of tubing adaptors that will allow you to securely connect the device to your stethoscope without requiring you to cut or damage your tubing. For a more complete list of compatible stethoscopes, take a look at this support article or contact support@ekodevices.com. The Eko Core retails for $199.

How long will it take for the Eko Core to ship to me?

How long will it take for the Eko Core to ship to me?

The Eko Core Digital Stethoscope ships the same or next day via USPS Priority Mail in the United States. When your device ships, you will receive a confirmation email with tracking information. Please allow 3-4 business days from date of shipment for delivery for all shipments within the United States. International shipping may take longer.
What is the warranty and returns policy?

What is the warranty and returns policy?

Eko has a 14-day “No Questions Asked - Hassle-Free” return policy. If you choose to return the device within 14-days of receipt, we will send you prepaid return shipping labels and refund you in full. To request a Return Merchandise Authorization number, please contact support@ekodevices.com.

Eko offers a 1-Year Limited Warranty. If the product proves defective during the Warranty Period, we ask you to contact support@ekodevices.com to arrange a return, and we will replace it with a new device.

To read more about Eko’s Limited Warranty and Returns Policy, visit https://ekodevices.com/warranty.

Is the Eko Core FDA-cleared and HIPAA-compliant?

Can Eko integrate with my EHR or EMR? How?

What mobile devices, operating systems, and internet browsers are compatible with the Eko Software Suite?

How do I download the app?

Which stethoscopes are compatible with the Eko Core?

What are Eko's software features?

How can the Eko Core be used as an educational tool?

How can the Eko Core be levereaged for telemedicine?

How will the Eko Core advance your Primary Care practice?

How can the Eko Core be leveraged in Cardiology?

Is the Eko Core FDA-cleared and HIPAA-compliant?

The Eko Core Electronic Stethoscope System has received FDA-clearance as a Class II Medical Device with 510(k) Number K151319. The Eko Core Electronic Stethoscope System is intended to be used as a part of a physical assessment of a patient by healthcare professionals for diagnostic decision support in clinical settings. Eko is intended for use on pediatric and adult patients. It can electronically amplify, filter and transfer sounds to the accompanying mobile application for storage and sharing. It can used to record heart sounds and cardiac murmurs, bruits, respiratory sounds and abdominal sounds during physical examination in normal patients or those with suspected diseases of the cardiac, vascular, pulmonary or abdominal organ systems.

All Eko Software is HIPAA-compliant. At Eko Devices, we make data security one of our highest priorities. As a result, we think it’s important to publish our data security and HIPAA policies. Fundamentally, we believe everyone deserves to know how we work to protect their data. To read more about our Security & HIPAA policies, visit https://ekodevices.com/security or email privacy@ekodevices.com.

Can Eko integrate with my EHR or EMR? How?

Eko is developing integrations with several ambulatory Electronic Health Records so that saving heart and lung sound recordings to patient files is easier than ever. Eko currently integrates with drchrono. Integrations with AllScripts, Practice Fusion, Cerner, Epic, and Athena Health are coming soon.

Not yet integrated with your EHR or EMR? Download a PDF Auscultation Report from the Eko Web Dashboard at the push of a button and upload it to a patient’s file. The Report hyperlinks back to the associated recording on the Eko Web Dashboard. Learn more here.

What mobile devices, operating systems, and internet browsers are compatible with the Eko Software Suite?

The Eko Mobile Application currently runs off of iOS 7 and above.

The Eko Mobile Application is compatible with iPhone generations 4s and above, including 4s, 5, 5s, 5c, 6, 6+, 6s, 6s+, and 5se. It is also compatible with iPad generations 3 and above.

The Eko Mobile Application for Android is coming soon, with an anticipated release in Q3 of 2016.

The Eko Web Dashboard is currently compatible with Google Chrome, Firefox, and Internet Explorer 8 and above

How do I download the app?

The Eko Mobile Application is a free download for iOS devices on the Apple App Store.

Which stethoscopes are compatible with the Eko Core?

The Eko Core is compatible with a range of analog stethoscopes. We package the device with two tubing adaptors, allowing it to be securely connected to both single-lumen and double-lumen stethoscopes. Analog stethoscopes that are frequently paired with the Eko Core include the Littmann Cardiology III, Littmann Master Cardiology, Littmann Classic II Pediatric/Infant, Littmann Classic II S.E., Littmann Select, Welch Allyn Harvey Elite, and Harvey DLX Double-Head and Triple-Head. If you have any questions regarding the compatibility of your analog stethoscope, please email support@ekodevices.com.

What are Eko's software features?

The Eko Mobile Application allows real-time visualization, recording, sharing, and annotation of heart and lung sounds. The Mobile App pairs wirelessly via Bluetooth LE with your Eko Core. Log in with a 4-digit PIN at the patient’s bedside to initiate a recording and play it back immediately through the stethoscope earpieces or through your mobile device. Recordings are saved to the corresponding patient’s profile and can be reviewed, annotated, or shared with a colleague for a second opinion at any point.

The Eko Web Dashboard allows you to access your recording library from a laptop or desktop computer. Recordings may be played back, annotated, or shared from the Web Dashboard. Conveniently generate a PDF Auscultation Report for a specific recording that can be shared easily between students, instructors, or colleagues. The report hyperlinks back to the associated recording on the Web Dashboard.

How can the Eko Core be used as an educational tool?

The Eko Core Digital Stethoscope is an excellent tool for auscultation education. An auscultation session may be live-streamed from the patient’s bedside to students or instructors tuning in remotely. Unique educational opportunities can be easily captured by recording, saving, and sharing heart or lung sounds at the point-of-care.

With Eko for Enterprise, educational institutions can build a customized, internal library of identified or deidentified recordings so that students can hone their auscultation skills anytime, anywhere using real-life examples of heart or lung sounds.

How can the Eko Core be leveraged for telemedicine?

The Eko Core Digital Stethoscope System now supports live-streaming of heart and lung sounds. Using Eko’s technology, a clinician working in a rural or medically-underserved area can stream a patient’s heart or lung sound and phonocardiogram to a specialist operating remotely in real-time. Eko’s live-streaming capabilities will reduce costly and unnecessary trips to specialists by permitting consultations and diagnoses to take place at a distance. Patients can receive immediate, high-quality care regardless of where they are located.

How will the Eko Core advance your Primary Care practice?

The Eko Core offers 40x amplification and filters out disruptive ambient noise, allowing Primary Care physicians to assess patient’s heart and lung sounds more confidently and effectively than ever before. Audio enhancement and heart sound visualization have been demonstrated to assist clinicians in differentiating between innocent and pathologic heart conditions, reducing the number of costly, unnecessary referrals and imaging tests. Furthermore, the ability to record and playback a patient’s heart or lung sound over the course of a lifetime will facilitate quality longitudinal care by enabling careful monitoring of cardiac and pulmonary pathologies.

How will the Eko Core advance your Primary Care practice?

The Eko Core’s significant amplification (up to 40 x) and background noise filters allow for sharper, more effective auscultation, even in patients with subtle heart murmurs or pulmonary pathologies. Eko’s live-streaming capabilities allow a Cardiologist to listen to heart or lung sounds remotely in real-time, facilitating virtual consultations and reducing unnecessary referrals and echocardiograms. The ability to visualize patient’s heart sounds has been shown to be highly effective; specialist detection of S3 and S4 heart sounds improved up to 18 and 32% respectively when a phonocardiogram was used in conjunction with auscultation.